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ChemmieComm Privacy Notice

  1. Introduction
    The ChemmieComm platform and website are operated by ChemmieComm GmbH, located at [Insert Address]. You can contact us at support@chemmiecomm.com or visit our website at www.chemmiecomm.com. We are committed to protecting your privacy and are the data controller under the General Data Protection Regulation (GDPR).
  2. Information We Collect and Purposes
    a) Information You Provide
    To register on our platform, we collect user and company data based on your consent:
  • User Data: Email, first name, last name (optional: profile picture, role, phone).
  • Company Data: Company name, contact email, country, company type (optional: phone, fax, website URL, logo, certificates, account data, payment information).

We use this data to:

  • Provide customer support.
  • Update users about platform developments.
  • Enhance user experience.
  • Conduct data analytics for service improvement.
  • Ensure compliance with terms of use.
  • Protect against misuse.
  • Meet legal obligations.

You can modify or delete your profile at any time. Deleted data will be removed after four weeks unless subject to legal retention periods.

b) Data Processing During Platform Use
Our platform facilitates communication and transactions between users and suppliers. Suppliers are responsible for the data they export or import, while we handle data necessary for support and platform operation.

c) Marketing Data Processing
We process personal data for marketing purposes, including newsletters and promotional emails:

  • Newsletter: You may subscribe to our newsletter, and we will process your data based on your consent. You can withdraw your consent at any time.
  • Marketing Emails: As a registered user, we may send you marketing emails based on our legitimate interests. You can opt out at any time.

d) Social Media
We maintain social media accounts on platforms like LinkedIn, Instagram, and Twitter. Your interactions may be processed by the platform providers. We strive to comply with data protection regulations in our social media activities.

e) Data Processing by Social Media Platforms
Social media providers may track your behavior. We do not control this tracking and recommend reviewing their privacy policies for information on their data processing practices.

f) Technical Usage Information
When you visit our platform, we automatically collect technical information such as your IP address, device type, and browser details. This information helps us enhance our services and ensure security.

g) Use of Cookies
We use essential cookies to enable platform functionality. Cookies may include session cookies (deleted after closing the browser) and permanent cookies (stored longer). You can manage your cookie preferences through your browser, but disabling cookies may impact your experience.

Contact Us

ChemmieComm Privacy Policy

  1. Introduction
    ChemmieComm (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform. By using ChemmieComm, you agree to the collection and use of information in accordance with this policy.
  2. Information We Collect
    We collect various types of information, including:
  • Personal Data: Name, email address, company information, and other contact details.
  • Technical Data: IP address, browser type, and usage data.
  • Marketing Data: Preferences for receiving marketing communications.
  1. Use of Cookies and Analytics
    Google Analytics
    We use Google Analytics to analyze website usage and improve our services. Google Analytics uses cookies to create pseudonymized user profiles. This data may be processed where adequate data protection levels may not be guaranteed. Your consent is required for us to use this tool, which you can manage through our consent banner.

Embedded Videos
We embed videos from third-party providers, only preview images are displayed. Clicking on the image allows the provider to gather data about your visit, subject to your consent.

Cross-Device Tracking
We use third-party tracking technologies for targeted advertising. Your consent is necessary for this, and you can withdraw it at any time.

  1. Data Sharing
    We do not sell your personal data. We may share your information with:
  • Cloud storage providers, payment services, and analytics providers
  • Third parties when required by law or to protect our rights and interests.
  1. Data Security
    While we strive to protect your personal information, no method of transmission over the internet is completely secure. We implement appropriate measures to safeguard your data.
  2. Data Retention
    We retain your personal data for as long as necessary for the purposes outlined in this policy or as required by law. Specific retention periods include:
  • Contact data for up to 24 months.
  • Technical usage information for up to 10 years.
  1. Your Rights
    You have rights under data protection laws, including:
  • Access to your data.
  • Request for correction or deletion of your data.
  • Withdrawal of consent for data processing.
  • Objection to marketing communications.

To exercise these rights, contact us at support@chemmiecomm.com.

  1. Withdrawal of Consent
    You may withdraw your consent for data processing at any time. This does not affect the lawfulness of processing based on consent before withdrawal.
  2. Complaints
    If you have concerns about our data practices, please contact us at support@chemmiecomm.com. You also have the right to lodge a complaint with a data protection supervisory authority.
  3. Changes to This Policy
    We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
  4. Contact Us
    For any questions or concerns about this Privacy Policy, please contact us at:
    support@chemmiecomm.com